Pesquisas recentes


Sem pesquisas recentes

My Assigned View



Publicado 17 de mai. de 2024

Can SLA be added as a column for Agents in this view?


0

1

1 comentário

Hey Rhonda, 

Yep it sure can! Here's an example from my test account. It's just a matter of having an admin edit the view and add the SLA column to the view columns list. 

NOTE: If you're referring to the Zendesk Homepage view, accessible via the Home icon on the top left corner of Zendesk - this is not editable, and you're request is a feature request from here. :)

 

Hope this helps. 

0


Por favor, entrar para comentar.

Não encontrou o que estava procurando?

Nova publicação