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Can't find article folder



Publicado 07 de out. de 2024

I am trying to find the section where I need to publish an article. It is not in the list. When I search for the section, all of the sections with that name site wide appears, but it does not show which part of the site it is. I have to select a few to finally figure out where it is supposed to go. More visible folder branches would be nice. 


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Katarzyna Karpinska

Zendesk Product Manager

Hi Laura, thank you for raising this issue. We've introduced a breadcrumb info under the section title. Hope this will make the search and navigation easier :) 

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