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Redirecting a given page to an external website

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Peter Cimring

Publicado 22 de jan. de 2025

Hi

How do I go about redirecting a given page to an ‘external’ website (not under Zendesk)?

Thanks!

Example:

https://help.mydomain.com/hc/en-us/articles/17311847510295 => https://developers.example.com/pixel/docs/add-a-pixel-using-custom-html

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    Greg Katechis

    Zendesk Developer Advocacy

    Hi Peter! As far as I am aware, there are no supported methods to redirect a Zendesk article to an external web page. The closest that we come to that is with vanity URLs, but that wouldn't be what you're looking to do here. Although this doesn't help this situation directly, I'll link the Redirect Rules API reference docs so that you can at least see what options are available.

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