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BUG - AI ad in Admin Center won't go away



Publicado 11 de fev. de 2025

I have encountered this across multiple machines, multiple formats, after wiping cache, etc - this message won't go away and has been in place for months.
 

 

Whenever I try to click it too slowly the whole menu closes. If I succeed in ninja clicking it fast enough, it goes away but returns on the next pop out. Killing me.


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Shawna James

Community Product Feedback Specialist

Hey Matthew thank you for raising this and I apologize for the inconvenience of this issue! We have reached out to our internal engineering teams to help resolve what you are seeing. Thank you for your patience as we look to resolve this issue as quickly as possible. 

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Shawna James

Community Product Feedback Specialist

Hey Matthew thank you for your patience as we got back to you here. We have captured this bug and are working on the fix presently. In the meantime, here is a workaround to try.
 
Try manually expanding the the side menu and then close the message. Doing that should properly keep the message from popping up again for 30 days. After they close the message they can collapse the side menu again without issue. Below is a screenshot of where to click to expand the menu (it's at the top left corner of the page). Please note: I will note that the message will come back if you clear the browser cache since there is a value there that tells the front-end whether or not the message has been closed or not.
 
Please let us know if this works, we will share more as we have a more permanent fix here. Thank you!

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