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Feedback - Apps and integrations (Platform)

Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).

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      Looking for More Customization In The Slack Integration
      It's really helpful to our team to have new tickets appear on Slack, and while we'd love to have the entire team be able...

      Publicado 06 de fev. de 2025 · Kayci Baldwin

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      Request for SuccessFactors app
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publicado 07 de jan. de 2025 · Chris H

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      Jira/Zendesk App Integration Improvement - Ability to sync the "Organization Name" Field into Jira
      Challenge: Zendesk/Jira does not have an out-of-the-box parameter for the “Organization Name” to sync when using the Ji...

      Publicado 25 de abr. de 2024 · Santino Scibelli

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      Slack Integration Options
      User Stories As a Salesperson, I need to use Slack to engage our support teams using Zendesk as it is my channel of choi...

      Publicado 25 de jul. de 2024 · Nick S

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      Slack channel create new ticket form customize
      After integrate Zendesk and Slack, we may allow customer to submit ticket through slack channel. However , is there any ...

      Publicado 25 de out. de 2024 · Philip Jin

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      Advanced Search app - official feature request thread
      This is the official feedback topic for Advanced Search. Please refer to the guidelines on feedback posts for Built by Z...

      Publicado 13 de mar. de 2020 · Tiffany Green

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      Reddit Integration for Zendesk
      Reddit has become a very active place for us now where conversations are occurring around our products on a more technic...

      Publicado 15 de jul. de 2021 · Namanh Hoang

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      Agent Notification app - official feature request thread
      This is the official feature request topic for the Agent Notification app. Please refer to the guidelines on feedback po...

      Publicado 27 de mar. de 2020 · Tiffany Green

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      JIRA-Zendesk integration add sync of custom field of type 'Version picker (multiple versions)'
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publicado 07 de jan. de 2025 · BCT Corsa Development

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      Shopify Checkout Extensibility App
      Could Zendesk offer a way to include our live chat script in Shopify's new checkout? Your clients don't have a way to i...

      Publicado 28 de jul. de 2023 · Victor Borie

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