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Feedback - Apps and integrations (Platform)

Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).

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      @mention slack user functionality on Zendesk
      I am interested in a  feature where I can use @mentions or tag a Slack user inside of a Zendesk ticket. This would allow...

      Publicado 21 de mai. de 2021 · Permanently deleted user

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      Does Zendesk have a Read/Write Database management tool?
      Hi!   I'm wondering if Zendesk offers an application or a tool where it can read/write data in a SQL database? Like the ...

      Publicado 25 de nov. de 2024 · Noemi

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      Amend App Timing Out Error Notification
      Feature Request Summary:  Zendesk should amend the error message "An app has timed out and has prevented the submission...

      Publicado 01 de ago. de 2022 · Nick S

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      Communication between private app locations
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publicado 19 de nov. de 2024 · Maxi Cooper - menze

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      Salesforce Integration - a wishlist
      The Zendesk provided Salesforce app and integration is a key element in our systems setup, but it could use some serious...

      Publicado 09 de jun. de 2023 · Dan R.

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      Option to Hide Sensitive User Data From Agents
      Feature Request Summary:  Zendesk should give admins the ability to control who can access user e-mails and phone numbe...

      Publicado 18 de ago. de 2023 · BAKO

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      Feature Request: Unlimited Record Fetch in Salesforce Sidebar App
      We are wanting to show what products our customers have purchased and emergency contacts in the Zendesk Salesforce Sideb...

      Publicado 13 de mar. de 2023 · Janet Holyoak

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      API access or alerts for Integration Logs
      Hi all, It would be great to have a possibility to export integration logs via API or set up advanced filters and alert...

      Publicado 25 de out. de 2023 · Artem Fursenko

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      Instagram Integration
      I've integrate the instagram into the account, but when a costumer replies an story asking something about that story, I...

      Publicado 24 de mai. de 2022 · Eduardo Cunha

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      Updates to JIRA App (intergration
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publicado 16 de out. de 2024 · Bobby Koch

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