Pesquisas recentes


Sem pesquisas recentes

Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).


As part of of our employee termination process, sometimes user accounts are deleted from our Zendesk instance before we ...

Publicado 01 de jul. de 2021 · Jimmy Rufo

6

Seguidores

3

Votos

5

Comentários


Based on https://support.zendesk.com/hc/en-us/community/posts/360033644874-Customising-organization-subscription-email-t...

Publicado 12 de abr. de 2021 · Alejandro Colon

18

Seguidores

15

Votos

9

Comentários


The Knowledge Capture app in Zendesk Support currently pulls in all published articles from a brand. We would like the ...

Publicado 16 de jun. de 2021 · Ryan Boyer

38

Seguidores

31

Votos

25

Comentários


Feature Request Summary:  Zendesk Guide should have standard formatting option for yellow notes and blue tips boxes in ...

Publicado 09 de ago. de 2021 · Rachel Scriven

20

Seguidores

14

Votos

16

Comentários


Hi team,I have many customers requested to increase 1MB per translation for Guide article size, and there is a limitatio...

Publicado 10 de fev. de 2025 · Chen Shihai

0

Seguidores

2

Votos

0

Comentários


We need the ability to add a "Labels" column to the list of articles in Guide so that it will display in our Saved Lists...

Publicado 15 de jun. de 2021 · Fiona Dirom

8

Seguidores

6

Votos

5

Comentários


Feature Request Summary:  One ubiquitous and critical button in pretty much all other WYSIWYG tool bars is confoundingl...

Publicado 01 de abr. de 2022 · Joel Sandi

8

Seguidores

7

Votos

4

Comentários


I would like to customize our end user's log in page. Currently while they are log in, the page is default designed and ...

Publicado 21 de mar. de 2023 · Furkan Gündüz

10

Seguidores

9

Votos

5

Comentários


I'm aware there is an article on this issue but it is outdated for our theme version (Copenhagen 4.2.3). We have never c...

Publicado 19 de dez. de 2024 · Andrew English

4

Seguidores

2

Votos

5

Comentários


Feature Request Summary:  Comments by Light Agents via Help Center to their own tickets (= where they are the requester...

Publicado 01 de mar. de 2022 · Josef Prandstetter

14

Seguidores

15

Votos

8

Comentários