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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).


We brand our Help Center with CSS. This works fine for the home page and the "submit a request" page. The branding isn'...

Publicado 12 de set. de 2013 · Ronny

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Publicado 27 de nov. de 2023 · Morgan

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The Helpcenter.user object offers limited data to Guide from Support - namely, things like basic profile info (name, ema...

Publicado 13 de abr. de 2021 · Sam

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Post Title:  Feedback Request: Collapsible Headers built-in to the Help Center article editor toolbar Feature Request...

Publicado 01 de mai. de 2023 · Manraj Singh

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Hello everyone, We noticed that currently Guide: Articles does not include a dedicated export that allows you to downlo...

Publicado 02 de jun. de 2023 · Atanas Tomov

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Hello, I need to display the article list in alphabetical order by title. But, it seems like while I can sort on (e.g.)...

Publicado 14 de abr. de 2022 · Stephen Kairys

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Publicado 24 de jan. de 2025 · Nicholas DiCola

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以下の記事を参照し、フォームの内容を事前に入力済みでURL化が出来ます。 事前入力済みチケットフォームの作成 – Zendeskヘルプ   事前入力済みチケットフォームの事前に設定した項目の内容を エンドユーザー側で編集できないように一部固...

Publicado 16 de out. de 2024 · 村田 龍也

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We are currently working on going live with our webshop for Andorra (English) & Albania (English), but the countries are...

Publicado 13 de ago. de 2024 · Mathilde

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It would be super helpful if Zendesk would implement a more full-featured TinyMCE editor like the one found here. And if...

Publicado 22 de jan. de 2020 · David Bjorgen

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