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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).

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      CSS branding not applied to sign in page (Help Center)
      We brand our Help Center with CSS. This works fine for the home page and the "submit a request" page. The branding isn'...

      Publicado 12 de set. de 2013 · Ronny

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      Guide Production Instance Should be Available to Copy into Sandbox
      Planejado
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publicado 27 de nov. de 2023 · Morgan

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      Display Article List in Alpha order by Title
      Hello, I need to display the article list in alphabetical order by title. But, it seems like while I can sort on (e.g.)...

      Publicado 14 de abr. de 2022 · Stephen Kairys

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      Organization - Use domains for determining allowed submitters
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publicado 24 de jan. de 2025 · Nicholas DiCola

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      事前入力済みチケットフォームを設定したところの一部を編集不可（固定・ロック）する
      以下の記事を参照し、フォームの内容を事前に入力済みでURL化が出来ます。 事前入力済みチケットフォームの作成 – Zendeskヘルプ   事前入力済みチケットフォームの事前に設定した項目の内容を エンドユーザー側で編集できないように一部固...

      Publicado 16 de out. de 2024 · 村田 龍也

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      Missing locales to Help Center.
      Concluído
      We are currently working on going live with our webshop for Andorra (English) & Albania (English), but the countries are...

      Publicado 13 de ago. de 2024 · Mathilde

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      Advanced TinyMCE Editor
      Planejado
      It would be super helpful if Zendesk would implement a more full-featured TinyMCE editor like the one found here. And if...

      Publicado 22 de jan. de 2020 · David Bjorgen

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      Help Center (Guide) Placing the same article in multiple sections/categories
      This is both a request and a query: I recently came across a forum discussion where the possibility of adding an article...

      Publicado 09 de jan. de 2025 · Katerina Soumani

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      Missing Countries in the Help Center (Guide)
      As a company expanding into new markets, we are encountering challenges due to the Help Center’s lack of support for cer...

      Publicado 03 de jan. de 2025 · Mathilde

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      Salesforce Integration: allow sync of Zendesk articles to Salesforce
      It should be possible to create articles in Zendesk and to import/synchronize them with Salefore Knowledge DB.

      Publicado 13 de abr. de 2023 · Rafaella Braconi

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