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Feedback - Chat and Messaging (Chat)
Share your feedback, ideas and experiences related to the use of chat and messaging (Chat).
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Need ability to simulate multiple chats
Respondido
406546444794 states 'As of the moment, there is no native way to simulate multiple chats at once, but we understand your...
Publicado 02 de set. de 2021 · Michael Mulligan
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Chat on Mobile: Won't minimize window
Respondido
We integrated chat through zendesk support. When a customer is on mobile on our website, then clicks the chat button the...
Publicado 09 de set. de 2021 · Kai
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PageSpeed penalization with Chat script
Respondido
Hello. We have been using Zendesk Chat since 2016. However, we have found that using the script on our website penalizes...
Publicado 08 de set. de 2021 · Thierry V
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Hello, Can you please make it available to view previous chats of customers in the history section? When I want to view...
Publicado 10 de set. de 2021 · Aslı Günay
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chat assignment timestamp
Respondido
where can I see chat assignment timestamp
Publicado 02 de set. de 2021 · Harper
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Hi everyone! Our team has operating hours set till 8 pm but our agents are scheduled to work until 8:30 pm so that they ...
Publicado 08 de set. de 2021 · Edmond Dang
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Situation: We have both Support/Chat Agents and End Users who are used to being able to send multiline requests or parag...
Publicado 27 de ago. de 2021 · Krista Zaloudek
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