Pesquisas recentes


Sem pesquisas recentes

Feedback - Chat and Messaging (Chat)

Share your feedback, ideas and experiences related to the use of chat and messaging (Chat).


Agents are currently able to change their status no matter of the status of other agents meaning that it is possible for...

Publicado 03 de fev. de 2022 · Ria Harris

2

Seguidores

0

Votos

1

Comentário


Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Publicado 10 de out. de 2023 · Ethan Smith

37

Seguidores

37

Votos

22

Comentários


Request: Allow the default icon to be changed for the system responses generated by messaging/chat triggers. Problem: ...

Publicado 11 de mar. de 2024 · Joshua Bentley

9

Seguidores

13

Votos

5

Comentários


Hi, I'm working on Zendesk messaging integration for iOS app. When I start a new conversation, it always displays the c...

Publicado 28 de jul. de 2023 · Cong Hd

14

Seguidores

8

Votos

15

Comentários


When knowledge base articles are restricted, users are unable to add images in the chatbot. Zendesk Guide does not provi...

Publicado 12 de fev. de 2025 · Kashif Qadrii

1

Seguidor

0

Votos

1

Comentário


Currently, we have on our site a URL hyperlink that opens our chat widget for the customer. We are in the process of goi...

Publicado 09 de set. de 2022 · Will Yolen

10

Seguidores

9

Votos

5

Comentários


Request: Allow for the creation of triggers in Messaging to warn customers of impending time out. We would like to be a...

Publicado 28 de fev. de 2024 · Joshua Bentley

5

Seguidores

4

Votos

2

Comentários


Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Publicado 07 de fev. de 2025 · Alex Duffey

1

Seguidor

1

Votos

1

Comentário


Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Publicado 08 de mai. de 2024 · Bobby Koch

20

Seguidores

26

Votos

15

Comentários


Hi everyone - hoping this gets some traction as a ZD update   The question I raised to ZD Support: Is it possible to cre...

Publicado 09 de fev. de 2025 · Nikki Mier

0

Seguidores

1

Votos

0

Comentários