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Feedback - Community Forums (Gather)

Your place to share feedback on Zendesk Community Forums (Gather) with our product team.

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      Call for feedback - Zendesk Guide Communities research initiative
      Hey everyone, The Zendesk Guide team is looking to start doing some additional research around our Communities feature....

      Publicado 31 de ago. de 2018 · Oscar Junker

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      Approve pending posts IN-POST?
      Concluído
      This is one tiny thing that drives me bonkers, and maybe there's a way around it, but I can't figure it out...We occasio...

      Publicado 07 de dez. de 2017 · Pulse

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      Need Agent dashboard for Community
      I would like to support a customer by the community forum and not only via a private ticket. Private ticket is visible o...

      Publicado 18 de mai. de 2017 · Stefano

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      Easily link to a Community Post
      Good morning!  I love how easy it is to link to an article when creating a new article in the Guide. Everyone on our te...

      Publicado 01 de jul. de 2020 · Maggie St.Clair

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      Integrate the Community Post counts (# of Posts/ # of followers) to be included on Section blocks
      To facilitate our need to have an overall "Community" block on our Help Center side that dives into several different ty...

      Publicado 24 de out. de 2019 · Jeremy Robinson

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      What is the future for Zendesk Community?
      Respondido
      We are looking to build a genuine 'community' space - not just a modified Support environment.  This means we are lookin...

      Publicado 21 de nov. de 2017 · Paul Clark

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      Category wise community topics
      It would be good to have the same structure for the community as we have currently for the knowledgebase. For example:  ...

      Publicado 06 de ago. de 2018 · Manish Kumar

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      Better Community/Gather Triggers
      Our organization is set up to moderate all posts, however, I can see no easy way to notify the poster that "Hey your pos...

      Publicado 17 de ago. de 2020 · James Pellizzi

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      Deleted information for Posts
      Please provide a solution to identify posts that have been deleted. I suggest returning all posts with a deleted_at prop...

      Publicado 23 de abr. de 2021 · Developer

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      Gather does not filter out mentions that are in different user's segments applied to topics. Is this expected behavior?
      Respondido
      When utilizing the User Segment's feature to allow only certain users access to certain topics, I expect that the mentio...

      Publicado 23 de abr. de 2021 · Mike Khirallah

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