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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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      Help us improve Dashboard & Report permissions in Explore
      Afixado
      We would love to understand how important it is for you and your company to be able to limit the ability to delete and e...

      Publicado 05 de ago. de 2024 · Patrycja Picha

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      Transitioning to the new Explore dashboard builder: Your questions answered
      Afixado
      Hello, Zendesk community! Now that we’ve released the new Explore dashboard builder, we've revised our plan and put toge...

      Publicado 19 de out. de 2023 · Walter Bellante

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      Product feedback guidelines & how to write a good feedback post
      Afixado
      Welcome to the Product Feedback Topic for Zendesk's Reporting & Analytics (Explore)! No one knows our products better ...

      Publicado 29 de set. de 2023 · Shawna James

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      Product Feedback + Feature Request Post Template
      Afixado
      We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

      Publicado 29 de set. de 2023 · Shawna James

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      Missed Assignment Count/Percentage in Zendesk Messaging
      Feature Request Summary: -Currently, there is no native metric within Zendesk Explore for tracking "Missed Assignments" ...

      Publicado 02 de set. de 2024 · Jahn

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      [Improvement] Adjust functionality of All History setting in Explore dashboard time filter
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publicado 20 de mai. de 2024 · Sam

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      Acceptance Rate on Agent Level for Messaging
      Feature Request: Agent-Level Acceptance Rate for MessagingCurrently, the Acceptance Rate metric in Zendesk messaging is ...

      Publicado 21 de jan. de 2025 · Jahn

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      Cannot customize message in Zendesk Explore for schedule delivery
      In the legacy Explore dashboard, when you select “Schedule” there is an option to customize the message that is sent wit...

      Publicado 25 de fev. de 2025 · LWD Support

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      Exclude individual reports from Dashboard Data Restrictions
      We've tried to replicate our dashboards on the new Dashboard Builder, but we're coming up against one specific blocker t...

      Publicado 27 de fev. de 2025 · D.Fitz

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      It is very easy to accidentally delete an entire dashboard in beta dashboard builder
      In the new beta dashboard builder, it is very easy to accidentally delete an entire dashboard because the button to dele...

      Publicado 04 de out. de 2023 · Jordan Means

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