Pesquisas recentes

Sem pesquisas recentes

Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

Nova publicação
Exibir tudo
    Classificar por atividade recente
      Create report from two different datasets
      Respondido
      I would like the ability to create a query using metrics from two different datasets. For example, creating a query for ...

      Publicado 25 de set. de 2020 · Ryan Boyer

      81

      Seguidores

      105

      Votos

      41

      Comentários

      Possibilidade de colocar um texto informativo em campo do explore: "i"
      Nos relatório do explore possibilitar colocar um "i" nos campos, pra que quando o usuário passar o cursor do mouse apare...

      Publicado 14 de fev. de 2025 · Ana Beatriz Nicolete

      1

      Seguidor

      0

      Votos

      1

      Comentário

      Add a data table to the FiveTran Schema which captures every time a zendesk user has viewed a ticket
      Would it be possible to add a new data table to the FiveTran Schema which captures every time a zendesk user is viewing ...

      Publicado 14 de fev. de 2025 · Kyle Hooper

      1

      Seguidor

      0

      Votos

      1

      Comentário

      Explorer　ダッシュボードの配信スケジュール設定について
      週1回ダッシュボードの「配信スケジュール設定」を利用して、データの出力を検討しています。 現状では「メンバーまたはグループ」への「メール配信」の設定しかありません。 メール添付での送信ではなく、指定の共有フォルダに保存できるようご検討願いま...

      Publicado 19 de fev. de 2025 · 加藤　暁生

      1

      Seguidor

      0

      Votos

      1

      Comentário

      feature request: show country in talk reporting, cant see where users call us from
      Hello!   I recently enabled international outbound calls and I wanted to see which countries call us the most to calcula...

      Publicado 18 de fev. de 2025 · Pedro Cassian

      1

      Seguidor

      0

      Votos

      1

      Comentário

      Let me open queries in a new browser tab
      Planejado
      When I cmd+click on a query from the query list,  I want it to open in a new tab. I often want to compare multiple queri...

      Publicado 29 de jun. de 2021 · CJ Johnson

      9

      Seguidores

      7

      Votos

      4

      Comentários

      CSAT Customization
      Planejado
      Currently CSAT supports only 2 binary scale " Good " or " BAD" as default even though we set it on a 5 -point scale ...

      Publicado 17 de mar. de 2024 · Noriko Gipp

      7

      Seguidores

      11

      Votos

      7

      Comentários

      Add images to dashboards in the new dashboard builder
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publicado 04 de dez. de 2024 · Jon Durlauf

      5

      Seguidores

      4

      Votos

      4

      Comentários

      Let me re-assign dashboard ownership
      Concluído
      I would like to be able to hand over ownership of a dashboard. For example, if I am a backend builder, I shouldn’t be th...

      Publicado 11 de fev. de 2021 · CJ Johnson

      31

      Seguidores

      31

      Votos

      19

      Comentários

      Expand the Backlog data set options
      Ticket backlog is an essential tool to determine ticket volumes and agent productivity.  The data set is very limited in...

      Publicado 22 de ago. de 2024 · bill cicchetti

      3

      Seguidores

      2

      Votos

      1

      Comentário