Pesquisas recentes

Sem pesquisas recentes

Feedback - Ticketing system (Support)

Share your feedback, ideas and experiences related to the use of our ticketing system (Support).

Nova publicação
Exibir tudo
    Classificar por atividade recente
      Enhancing Ticket Sharing Capabilities Across Instances: We Value Your Feedback!
      Afixado
      Zendesk is committed to continuously improving our ticket sharing functionality and we’d like your feedback to help guid...

      Publicado 04 de dez. de 2024 · Chaitali Pathak

      5

      Seguidores

      1

      Votos

      7

      Comentários

      We're excited to launch the updated product tray!
      Afixado
      Dear Customers,   We are excited to launch our latest version of the updated product tray!   For ease of collecting  fee...

      Publicado 17 de jan. de 2025 · Shawna James

      7

      Seguidores

      1

      Votos

      3

      Comentários

      Help Zendesk shape the future of our UI Customization initiative
      Afixado
      Hello Zendesk Community! As a Product Manager at Zendesk, I’m pleased to inform you that we're actively exploring new w...

      Publicado 21 de nov. de 2023 · Mo Rizvi

      26

      Seguidores

      7

      Votos

      16

      Comentários

      Product feedback guidelines & how to write a good feedback post
      Afixado
      Welcome to the Product Feedback Topic for Zendesk's Ticketing System (Support)! No one knows our products better than ...

      Publicado 29 de set. de 2023 · Shawna James

      7

      Seguidores

      2

      Votos

      0

      Comentários

      Product Feedback + Feature Request Post Template
      Afixado
      We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

      Publicado 29 de set. de 2023 · Shawna James

      27

      Seguidores

      5

      Votos

      11

      Comentários

      Confusing wording for "save" button
      Sharing some feedback (that at least one of my colleagues has agreed with when I asked her for help): The “save as New” ...

      Publicado 07 de mar. de 2025 · Lara George

      0

      Seguidores

      0

      Votos

      0

      Comentários

      Adding pictures and PDF to an Organisation
      As we have customers where we need to have specific location of product and other needed information serve the customer ...

      Publicado 07 de mar. de 2025 · Nicolai R.

      0

      Seguidores

      0

      Votos

      0

      Comentários

      Feature Request: Enhanced Task and Checklist Management in Zendesk
      Description: We propose the addition of advanced task and checklist management features within Zendesk to streamline our...

      Publicado 06 de mar. de 2025 · Scott Tynan

      0

      Seguidores

      0

      Votos

      0

      Comentários

      Save Ticket Summary
      We found that the ticket summary is accurate. To facilitate data analysis later, we hope that when a ticket is closed, t...

      Publicado 06 de mar. de 2025 · Pan Pan

      1

      Seguidor

      1

      Votos

      1

      Comentário

      Allow organizations to be searched by domain
      Hi all, We occasionally have issues with our organization/user mapping due to us using the Salesforce integration. In s...

      Publicado 04 de out. de 2023 · Alastair Adams (US)

      4

      Seguidores

      5

      Votos

      2

      Comentários