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Developer - Zendesk SDKs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Support and Chat mobile SDKs.

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      Tickets created via the Messaging chat widget are missing crucial contextual information like user email address
      We are facing an issue with the tickets created via the Messaging Web SDK, here is a summary of the issue with tickets m...

      Publicado 04 de dez. de 2024 · Henderson Pinto

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      Build error while integrating with iOS native project on a React Native application
      Hi everyone. Hope you're doing well. :) As Zendesk doesn't have React Native support yet, we've been trying to integrate...

      Publicado 20 de fev. de 2025 · Rodrigo Borges Soares

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      Failed to decode JWT
      Respondido
      Hi you guys, I took the steps according to the documentation to enable authenticated visitors for messaging with Zendes...

      Publicado 02 de jun. de 2022 · Toan Nguyen

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      iOS SDK Swift 5.7.1 support
      Hi,I'm trying to use the ZendeskSDKMessaging in Xcode 14.1 which swift version is 5.7.1 and I'm getting this error in Ze...

      Publicado 07 de dez. de 2022 · Marcos Alba Soler

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      Issue with "Ask HR" Form Popup in Zendesk Portal for English Language
      I’m facing an issue with the "Ask HR" form popup in the Zendesk portal and need some insights. Issue Description:For a s...

      Publicado 20 de fev. de 2025 · Anannyashree Sharma

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      Use IOS SDK access messaging cannot display pictures or videos
      We have connected to the IOS SDK, but the pictures cannot be displayed normally. Android is normal. When I click on the ...

      Publicado 20 de fev. de 2025 · Joker

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      Push Notification Support for Zendesk Web Chat in a Capacitor-Based Mobile App
      Hi,   We are integrating Zendesk Chat into our mobile app, which is built as a web app wrapped in a Capacitor shell. In ...

      Publicado 19 de fev. de 2025 · ajanth.kathirkamu

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      Messaging widget not logging user in with valid JWT?
      I have the messaging widget configured with the login callback that provides it with a JWT. The JWT is valid: I can see ...

      Publicado 10 de fev. de 2025 · David Gilman

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      Mobile SDK document needs to make it clear that `user_token` endpoint must be url-form-encoded
        Working off of this document:   https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/workin...

      Publicado 06 de fev. de 2025 · Neil Murphy

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      Apple Push Notification service server certificate update
      Apple just announced that The Certification Authority (CA) for Apple Push Notification service (APNs) is changing. APNs ...

      Publicado 07 de fev. de 2025 · Zac Ji

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