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Developer - Zendesk SDKs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Support and Chat mobile SDKs.

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      Help with the Android SDK (:
      I need some help with an issue happening with the SDK we implemented in our App (to allow users interact with us via cha...

      Publicado 14 de nov. de 2024 · Rafael Moreira de Oliveira Lopes

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      SDKConfigurations.framework/SDKConfigurations contains bitcode
      Xcode 16 does not let us upload our apps because SDKConfigurations framework still contains bitcode. The update to the S...

      Publicado 20 de set. de 2024 · Andrew

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      Error occurs in some cases when attaching images in the Unity SDK
      Hi guys, We integrated the Zendesk SDK into our Unity project, but we've started encountering errors when trying to atta...

      Publicado 25 de set. de 2024 · Bogdan Bobkov

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      How to set Brand in Zendesk Chat for iOS?
      Hello   We are using Zendesk Chat SDK “Zendesk-SDK/5.0.5 iOS/18.1 Variant/Chat”   We are setting the department informat...

      Publicado 18 de out. de 2024 · Vandad Nahavandipoor

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      File Upload Fails Using Zendesk Chat SDK
      Hello Zendesk Support, I am encountering an issue with file uploads in the Zendesk Chat SDK when using a custom ChatAPIC...

      Publicado 13 de nov. de 2024 · Sadev

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      Buttons in messaging show "option not supported"
      When using the messaging widget on both Android and iOS and creating buttons with options for customer to click, the but...

      Publicado 12 de nov. de 2024 · Nadine-test

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      Unity SDK NullReferenceException in Zendesk.Runtime.UI.RecyclingScrollRect
      I am evaluating Zendesk Unity SDK, and after following the Getting Started guide and building for iOS and Android, the Z...

      Publicado 04 de nov. de 2024 · jg-outerdawn

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      We are using the 2 app SDKs. How to trigger a email template response?
      The team have deployed the SDK across iOS and Android but I cannot figure out what we need to do to trigger a notificati...

      Publicado 05 de nov. de 2024 · MoreHarvest ZD Admin

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      Android SDK Bug | RetryDialog is behind the dimmed curtain
      Steps to reproduce: 1. Navigate to RequestActivity (chat) 2. Turn off the internet 3. Try and fail to send a message, an...

      Publicado 30 de out. de 2024 · Ildar Ishalin

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      Custom fields for authenticated users with the Chat SDK
      Respondido
      I have read the documentation for  “Enabling authenticated users with the Chat SDK”. In the documentation, the following...

      Publicado 13 de set. de 2021 · Danilo Charantola

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