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Developer - Zendesk Apps Framework (ZAF)

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about the utilization and extension of Zendesk products through our apps framework.


I'm building an app with two parts: a React frontend for rendering the data, and a Python backend for generating it. I'v...

Publicado 16 de out. de 2024 · Cory Waddingham

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Hi, I'm sending a POST request in Node.js using client.request as shown below: However, the response status alternates b...

Publicado 27 de set. de 2024 · Charan Raj -- SnapOne IT

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Hi,   I've built a custom app that makes simple calls to the Zendesk API. I'm using the Zendesk API with a token instead...

Publicado 15 de out. de 2024 · Jorn

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My Zendesk support plugin integrates with a backend that uses AWS Load Balancer to route traffic to the most efficient t...

Publicado 27 de set. de 2024 · Support

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Hello,   Secure settings in the manifest will only be pasted into the code by ZD via a placeholder and only as the last ...

Publicado 07 de out. de 2024 · Sebastian

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Hello,   Till now I tried without success to make the App close a ticket in the GUI. I'm not speaking about the ticket s...

Publicado 11 de set. de 2024 · Sebastian

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curl https://{subdomain}.zendesk.com/api/v2/apps/{app_id}/public_key.pem -u {email}:{pass} I have app_id I can't unders...

Publicado 09 de nov. de 2023 · Sergii Kliuchnyk

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Hi, I've come across a possible bug or at least been trapped in a feature I don't appear to be able to get out of. We ha...

Publicado 13 de set. de 2024 · Cheryl Lane

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I'm working on a ticket sidebar app that gets data from our self-hosted API endpoints.  Is there a way to verify that th...

Publicado 12 de set. de 2024 · Jared Fowkes

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I have an appllication running  on ticket_sidebar.  I am using Zaf client ("1.0.0-beta.47") I load and parse the ticket ...

Publicado 13 de set. de 2024 · Gokcem Gokce Kaplan

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