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      Get Account ID (Zendesk Instance) Information
      Hi,  I'm building a third-party integration to be listed on Marketplace and I need a way to get the unique account ID (...

      Publicado 17 de nov. de 2021 · Rodrigo Fraga

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      Side Conversations - Initial window height
      Hi,   As we can monitor the window.resize event of the client to get the height. Is there a way to get that information ...

      Publicado 20 de fev. de 2025 · Cedrick

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      Error searching for fields type Checkbox
      I can't search for a field of type checkbox by passing `false`; this throws an "Invalid value" error.   On endpoint: POS...

      Publicado 19 de fev. de 2025 · Leonardo NOVO

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      Replies via Messaging
      I'm trying to set up trigger that'll allow our system to automatically send replies via messaging. Is this possible? I'v...

      Publicado 29 de jan. de 2025 · Yvan Lin

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      IP restriction breaking integrations and connections like Slack
      I want to enable IP restriction to improve the instance security - but I've hit a roadblock…Slack does not support stati...

      Publicado 18 de fev. de 2025 · ROM HIRSH

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      Zendesk Messaging - Authentication
      Hi ,  I developed an external bot backend that gets the web messaging "Conversation Creation" and "Conversation Message"...

      Publicado 16 de fev. de 2025 · Ofer Razon

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      Trigger is not accepting "notification_webhook" as action field parameter
      Steps to reproduce   1. Create a webhook as listed here:  https://developer.zendesk.com/api-reference/webhooks/webhooks-...

      Publicado 24 de jan. de 2025 · Mauricio Diaz

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      Redirect rules not taking effect (EAP)
      I've set redirect rules via the EAP API to redirect an archived article to a different article.   Using the Search Redir...

      Publicado 18 de jun. de 2024 · Vicky Mills

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      Getting a 403 from List Queues Endpoint
      I am having issues connecting to a specific endpoint, /api/v2/queues. I started getting a 403 response when connecting w...

      Publicado 12 de fev. de 2025 · Craig Bennett

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      Redacting content in archived live chat channels
      Based on my understanding of the Zendesk documentation on redacting ticket content, it is not possible to redact archive...

      Publicado 11 de fev. de 2025 · Daniel Gnägi

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