Feedback on Talk
Nova publicaçãoHave feedback or ideas to improve the Zendesk Talk product? Post them here, vote on ideas you like, and hear from other users.
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Small Talk Team - 30 Second Rule Update?1 voto 0 comentários
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Ability to see option pressed on an IVR11 votos 6 comentários
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If we were going to go with ZenDesk talk, we would need a dedicated PC/Mobile app3 votos 2 comentários
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Jabra compability7 votos 2 comentários
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Can "talk" increase the evaluation function after the end of the customer's call?1 voto 0 comentários
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Data Dipping2 votos 1 comentário
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Transfer Calls to Away agent23 votos 11 comentários
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Talk Dashboard - Total calls in queue by IVR destination14 votos 11 comentários
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Limiting Access to Recordings for Agents3 votos 2 comentários
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Sort phone number list1 voto 2 comentários
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Average wait time message using current queue activity?14 votos 16 comentários
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Automatic log in / log out of Zendesk Talk1 voto 2 comentários
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Add option to NOT create tickets from outbound Talk call Respondida1 voto 5 comentários
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Zendesk Talk: Allow Reporting on Agent Availability26 votos 21 comentários
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Outgoing call history for unanswered calls Respondida0 votos 4 comentários
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Report on IVR Selection7 votos 7 comentários
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Real-time Dashboard needs an overhaul1 voto 6 comentários
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Auto Answer / Auto Accept Feature in ZD Talk5 votos 9 comentários
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Zendesk Talk: Sort IVRs alphabetical3 votos 2 comentários
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Customizable Outbound Caller ID7 votos 4 comentários
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Customizable Call Statuses5 votos 2 comentários
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Display caller's number when forwarding to agent's phone14 votos 15 comentários
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Audio Playback Speed0 votos 1 comentário
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[Zendesk Talk] Option to Upload a "Holiday" Outside Schedule Voicemail35 votos 20 comentários
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Support Text Short codes3 votos 3 comentários
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Talk Service Level as a Percentage Respondida5 votos 16 comentários
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Transfer to Offline Agent18 votos 9 comentários
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IVR Welcome Message repeat option17 votos 14 comentários
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Possibility of stopping a call recording Respondida2 votos 14 comentários
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Zendesk Talk - What position # am I in Queue?12 votos 10 comentários