Explore Q&A
Nova publicaçãoAsk Explore Support product-related questions or share your expertise by answering questions.
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What does YOUR support dashboard in Explore look like? Afixado4 votos 12 comentários
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Zendesk Community Guidelines Afixado0 votos 0 comentários
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Change of custom fields -> possible to report on history?0 votos 0 comentários
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no puedo ver una marca en los filtros de explorer0 votos 2 comentários
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Help needed with a calculated metric0 votos 0 comentários
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Why does 'deleted' tag appear in drop-down menu of Ticket Field?0 votos 2 comentários
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Where does the drop-down field option 'Permanently Deleted' come from?0 votos 0 comentários
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Time specific quaries in Explore0 votos 0 comentários
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Calculated Metrics & Aggregators0 votos 1 comentário
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Weekly Percentage Change0 votos 1 comentário
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How can I find the percentage of responses from agents that are within 2 business days? Respondida0 votos 2 comentários
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Explore: Querries are displayed in English but should be in German0 votos 4 comentários
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Average First Reply Time Higher than Average First Resolution Time0 votos 1 comentário
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Reporting on average reply time if ticket is not solved on first touch0 votos 1 comentário
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Ticket time by tag by week0 votos 1 comentário
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Exploded chart size adjustment0 votos 3 comentários
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Longest waiting time0 votos 1 comentário
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Solved tickets without merged tickets (closed_by_merge tag)0 votos 2 comentários
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How to create custom metrics of tickets resolved by agent or ticket group0 votos 3 comentários
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How to add a column that shows the sum of the 1st 4 columns?0 votos 3 comentários
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Want to filter out all tickets created by our team in explore, what filter so I use?0 votos 1 comentário
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SLA agent in charge retrieve in a report0 votos 1 comentário
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Calculate time difference from metrics - Explore1 voto 4 comentários
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What is the best way to track what % of tickets have custom fields filled out?0 votos 2 comentários
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Migrating Explore Data to Redshift and Looker0 votos 2 comentários
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Unsubscribe from scheduled dashboards1 voto 1 comentário
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Report to Display Date Ticket Last Updated --> only most recent update0 votos 1 comentário
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# tickets escalated out to different groups0 votos 4 comentários
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Time Tracking showing No timelogs to display on some tickets (inconsistent)0 votos 3 comentários
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Sorting descending last week instead of first0 votos 2 comentários