Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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SLA Violation Pre-Notification Feature

SLA Violation Pre-Notification Feature: Before the SLA of the ticket assigned to Assignee is violated, an imminent SLA v...

Publicado 06 de fev. de 2025 · Eiley

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Feature request - Skills based routing as a trigger condition

Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Publicado 11 de fev. de 2025 · mfg

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Provides all tab close

Currently, we are using an program provided by Google Market.Zendesk itself needs to provide the ability to close all th...

Publicado 02 de ago. de 2024 · (A) Admin Genie

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Product Feedback: Group members export

Hello, It will be highly appreciated if an export can be added into groups (CSV for example) as recently it was require...

Publicado 30 de jun. de 2023 · Atanas Tomov

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Feature request: Triggers and automations to allow action = Add internal note

Following on from https://support.zendesk.com/hc/en-us/articles/6191477770906-Recipe-Adding-comments-and-notes-to-ticket...

Publicado 03 de out. de 2024 · Ian Marston

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Notification pop-up location adjustment options

I need the option to adjust the location of the system notification pop-up. Because it's causing inconvenience, such as...