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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Product feedback guidelines & how to write a good feedback post
      Afixado
      Welcome to the Product Feedback Topic for Zendesk's Admin Center! No one knows our products better than you, our users...

      Publicado 29 de set. de 2023 · Shawna James

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      Product Feedback + Feature Request Post Template
      Afixado
      We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

      Publicado 29 de set. de 2023 · Shawna James

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      How do you learn how to set up and optimize Zendesk?
      Afixado
      Hello Zendesk admins, I wanted to ask you a question. How do you learn how to set up and optimize Zendesk?  How do yo...

      Publicado 23 de ago. de 2021 · Phil Grove

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      What do you think about the new and improved Admin Center?
      Afixado
      Zendesk admins, we heard you loud and clear!  You wanted one place to update settings, a more structured, organized layo...

      Publicado 20 de set. de 2021 · Parag Pradhan

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      Export all end users phone numbers
      Respondido
      Feature Request Summary:  Exporting all end users phone numbers including primary and secondary numbers to a .cvs forma...

      Publicado 25 de mai. de 2022 · Jysk IT en del af Sagro I/S

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      Renewal and Account Reps
      I am close to the end of my contract and need a sales person to contact me about renewal costs.   All I want is what it ...

      Publicado 04 de mar. de 2025 · Amy Morell

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      Feature request - roles - configurable custom objects permissions
      It appears that the contributor and light agent roles permit view access to custom objects and are not configurable to b...

      Publicado 11 de out. de 2023 · mfg

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      Feedback: Only Admins should be able to change staff members names
      Hi guys, Our team would love to see option that will disable agents/staff members access to edit their real names.  Fo...

      Publicado 30 de mar. de 2022 · Anastasia Kachanova

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      Billing Request: Add AI usage charges by feature/usage
      As a Zendesk customer, we would like to utilize more AI features. While we have not been interested in the AI features f...

      Publicado 27 de fev. de 2025 · Megan Oksendahl

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      Ability to sort views specific to groups
      The documentation here:  Accessing and using the Views admin page – Zendesk help Indicates that “If your list is filtere...

      Publicado 26 de fev. de 2025 · Rich Talbot

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