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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Custom Role should be able to create/edit bots
      Feature Request Summary:  Only Admins can create/edit bots (in Admin Center > Channels > Bots and automations > Bots). ...

      Publicado 12 de jan. de 2023 · Permanently deleted user

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      Export Macros / Export Triggers
      Hello,  Many times, when we are testing a flow, we test first within Zendesk Sandbox.  When we are ready to push to Prod...

      Publicado 12 de nov. de 2024 · Ammy Hurtado

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      Can I customize columns in "Requested tickets" in end user profile view?
      I would like to add the "Channel" column as shown in the screenshot below. Is this possible?   Use case: I want the a...

      Publicado 22 de dez. de 2022 · Amade Annissimo

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      Feature improvement: Sandbox refresh
      I use my premium sandbox as a training environment. Unfortunately over the year and a half since we created our sandbox ...

      Publicado 04 de mar. de 2024 · Brad Allen

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      New Team Members Page Default - Can't change groups easily
      Planejado
      I like the new team member page, and I've used it often, however.... Now that the new team members page is replacing th...

      Publicado 10 de ago. de 2022 · Crystal Shepherd

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      Missing scrollbar - can not reach the Admin Center
      If I am at my notebook (small screen), I can´t reach the admin center, when I am in Zendesk Support. No scrollbar appear...

      Publicado 17 de dez. de 2024 · Ronja Sindek

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      Feature request - include last 30 days in macro list
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publicado 29 de nov. de 2023 · mfg

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      Can you fix my faceit ticket problem
      I can't open a Faceit ticket, I can't log in, I don't use VPN. Is there any way to fix this error? I can't open a ticket...

      Publicado 10 de dez. de 2024 · Atilla Akbulut

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      Requesting Feature to Include Specific Attachment Settings for Email Triggers
      Currently, Zendesk email triggers are set up so that either all emails include attachments or all emails don't include a...

      Publicado 11 de dez. de 2024 · Kimberly Martinez

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      Webhooks Failure
      Hello,   Do you think it's possible to : - Be alerted per mail (for Admin) when a Webhook fail? - Have a button that...

      Publicado 16 de mar. de 2022 · Webhelp Admin

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