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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.


Feature Request Summary:  Only Admins can create/edit bots (in Admin Center > Channels > Bots and automations > Bots). ...

Publicado 12 de jan. de 2023 · Permanently deleted user

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Hello,  Many times, when we are testing a flow, we test first within Zendesk Sandbox.  When we are ready to push to Prod...

Publicado 12 de nov. de 2024 · Ammy Hurtado

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I would like to add the "Channel" column as shown in the screenshot below. Is this possible?   Use case: I want the a...

Publicado 22 de dez. de 2022 · Amade Annissimo

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I like the new team member page, and I've used it often, however.... Now that the new team members page is replacing th...

Publicado 10 de ago. de 2022 · Crystal Shepherd

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If I am at my notebook (small screen), I can´t reach the admin center, when I am in Zendesk Support. No scrollbar appear...

Publicado 17 de dez. de 2024 · Ronja Sindek

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Publicado 29 de nov. de 2023 · mfg

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I can't open a Faceit ticket, I can't log in, I don't use VPN. Is there any way to fix this error? I can't open a ticket...

Publicado 10 de dez. de 2024 · Atilla Akbulut

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Currently, Zendesk email triggers are set up so that either all emails include attachments or all emails don't include a...

Publicado 11 de dez. de 2024 · Kimberly Martinez

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Hello,   Do you think it's possible to : - Be alerted per mail (for Admin) when a Webhook fail? - Have a button that...

Publicado 16 de mar. de 2022 · Denis Menard

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The different icons associated with various Zendesk products in the "Zendesk Products" dropdown menu are not helpful or ...

Publicado 08 de dez. de 2021 · Aaron Goltz

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