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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.


We use Omni Channel Routing to automatically route Email and Web Form tickets.  It works well.   However, Omni Channel R...

Publicado 14 de fev. de 2025 · Stuart French

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Dear Team, I hope this email finds you well. My name is Manabu Inose. I would like to address the following functional i...

Publicado 22 de fev. de 2024 · Manabu Inose

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Publicado 11 de fev. de 2025 · mfg

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Hi Team,   We use multiple brands in our instance and would like to be able to customize the customer satisfaction surve...

Publicado 22 de jan. de 2025 · Nayden Penev

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SLA Violation Pre-Notification Feature: Before the SLA of the ticket assigned to Assignee is violated, an imminent SLA v...

Publicado 06 de fev. de 2025 · Eiley

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Currently, we are using an program provided by Google Market.Zendesk itself needs to provide the ability to close all th...

Publicado 02 de ago. de 2024 · (A) Admin Genie

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Hello, It will be highly appreciated if an export can be added into groups (CSV for example) as recently it was require...

Publicado 30 de jun. de 2023 · Atanas Tomov

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Following on from https://support.zendesk.com/hc/en-us/articles/6191477770906-Recipe-Adding-comments-and-notes-to-ticket...

Publicado 03 de out. de 2024 · Ian Marston

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I need the option to adjust the location of the system notification pop-up.  Because it's causing inconvenience, such as...

Publicado 02 de fev. de 2025 · Eiley

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On the form page, I'd like you to indicate how many forms exist, such as the macro page.Forms also need to be managed be...

Publicado 02 de fev. de 2025 · Eiley

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