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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Objects and Rules -> Tickets -> Settings adding characters to Render URIs as hyperlinks on each tab save
      Pressing save tab within the Tickets settings under Objects and Rules adds empty characters on each tab save. Unsure if ...

      Publicado 08 de abr. de 2022 · Todd Glover

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      Modify Admin Center Branding
      Feature Request Summary:  Being able to manage the branding (colors, logo, tab icon) for the Admin Center like we are f...

      Publicado 03 de mai. de 2022 · Monica

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      Função "assumir" perdido
      Respondido
      Com essa nova tela de visualização dos agentes, perdermos a função de "assumir" a identidade desse agente, essa funciona...

      Publicado 04 de abr. de 2022 · Aline Silvestre

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      Please put an identifiable, unique value for the user who was changed in the log.
      Currently, the audit log shows you the name of a requester who was suspended. This is not unique, and gives you no way t...

      Publicado 05 de mai. de 2022 · CJ Johnson

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      Additional Operator "IN"
      Hi Zendesk team, I would like to see if we could have additional operator IN in addition to the current conditions (Is,...

      Publicado 26 de abr. de 2022 · Miki Kanomata

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      Webhook Activity needs better filters to manage and troubleshoot
      I'm trying to research unsuccessful Webhook Activity in order to troubleshoot. This would require a filter for Activity ...

      Publicado 28 de abr. de 2022 · Ben Wanless

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      Can somebody help explain the meaning of each channel in view?
      When we created new view to filter specific tickets like the ones which are not triggered into any group (We call them "...

      Publicado 26 de abr. de 2022 · Qin Brian

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      Team Members Page - Customize Columns
      I realize that you don't want to turn this into an Explore report, but I've not been able to successfully leverage Explo...

      Publicado 20 de abr. de 2022 · Mark Wiles

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      Admin Center - Search Function for Groups
      The search function in groups only allows you to search based on the start of the group name not from any portion of the...

      Publicado 30 de mar. de 2022 · Meg Gunther

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      I really hate the direction Zendesk is taking and it's making me consider dumping the platform.
      Honestly. The changes you guys are making are making this product worse.The dumping of the reporting was bad enough. No ...

      Publicado 12 de abr. de 2022 · Antonio Bandito

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