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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Concern Regarding the "Don't ask again for this computer for 30 days" Option
      Planejado
      Dear Zendesk Team, I would like to raise a concern regarding the authentication feature in Zendesk that allows users to ...

      Publicado 27 de dez. de 2024 · Vinicius Henrique da Silva

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      Custom roles access to set product access and assign roles for all team members in Support
      It would be beneficial if we could decide to include or exclude access to set product access and assign roles for all te...

      Publicado 07 de jan. de 2025 · Erinea Ravasio

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      Billing admin / Owner as light agent
      Não planejado
      Feature Request Summary:   We should be able to set our billing admin and/or owner as a light agent. Description/Use ...

      Publicado 19 de jan. de 2022 · Nikki

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      Feature Request: automatically delete old audit log entries
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publicado 18 de dez. de 2024 · Tim Fischer

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      Feedback Request: restore trigger cloning via URL
      OverviewI would like Zendesk to restore the ability to clone triggers via the “clone trigger” URL while preserving the o...

      Publicado 30 de dez. de 2024 · Pedro Rodrigues

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      社区中有新的帖子更新，如何触发事件
      我们有这样一个需求：当社区中有新的帖子创建，通过API/Webhook的方式发送某个APP的群组中。 看了目前的功能，只有工单可以这样，帖子不可以，是这样吗？

      Publicado 20 de dez. de 2024 · Oscar

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      What happens when a new SLA policy is created?
      Hi there, we have recently created a bunch of new SLA policies, and now there are tickets associated with more than one ...

      Publicado 02 de mai. de 2022 · Alberto Gugel

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      Feature improvement: Sandbox refresh
      I use my premium sandbox as a training environment. Unfortunately over the year and a half since we created our sandbox ...

      Publicado 04 de mar. de 2024 · Brad Allen

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      New Team Members Page Default - Can't change groups easily
      Planejado
      I like the new team member page, and I've used it often, however.... Now that the new team members page is replacing th...

      Publicado 10 de ago. de 2022 · Crystal Shepherd

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      Missing scrollbar - can not reach the Admin Center
      If I am at my notebook (small screen), I can´t reach the admin center, when I am in Zendesk Support. No scrollbar appear...

      Publicado 17 de dez. de 2024 · Ronja Sindek

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