Pesquisas recentes

Sem pesquisas recentes

Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

Nova publicação
Exibir tudo
    Classificar por atividade recente
      Custom Role should be able to create/edit bots
      Feature Request Summary:  Only Admins can create/edit bots (in Admin Center > Channels > Bots and automations > Bots). ...

      Publicado 12 de jan. de 2023 · Permanently deleted user

      21

      Seguidores

      21

      Votos

      13

      Comentários

      Export Macros / Export Triggers
      Hello,  Many times, when we are testing a flow, we test first within Zendesk Sandbox.  When we are ready to push to Prod...

      Publicado 12 de nov. de 2024 · Ammy Hurtado

      4

      Seguidores

      1

      Votos

      4

      Comentários

      Can I customize columns in "Requested tickets" in end user profile view?
      I would like to add the "Channel" column as shown in the screenshot below. Is this possible?   Use case: I want the a...

      Publicado 22 de dez. de 2022 · Amade Annissimo

      12

      Seguidores

      8

      Votos

      9

      Comentários

      Feature request - include last 30 days in macro list
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publicado 29 de nov. de 2023 · mfg

      6

      Seguidores

      6

      Votos

      5

      Comentários

      Can you fix my faceit ticket problem
      I can't open a Faceit ticket, I can't log in, I don't use VPN. Is there any way to fix this error? I can't open a ticket...

      Publicado 10 de dez. de 2024 · Atilla Akbulut

      1

      Seguidor

      0

      Votos

      1

      Comentário

      Requesting Feature to Include Specific Attachment Settings for Email Triggers
      Currently, Zendesk email triggers are set up so that either all emails include attachments or all emails don't include a...

      Publicado 11 de dez. de 2024 · Kimberly Martinez

      1

      Seguidor

      0

      Votos

      1

      Comentário

      Webhooks Failure
      Hello,   Do you think it's possible to : - Be alerted per mail (for Admin) when a Webhook fail? - Have a button that...

      Publicado 16 de mar. de 2022 · Denis Menard

      27

      Seguidores

      16

      Votos

      15

      Comentários

      "Zendesk Products" admin menu icons are not helpful
      Planejado
      The different icons associated with various Zendesk products in the "Zendesk Products" dropdown menu are not helpful or ...

      Publicado 08 de dez. de 2021 · Aaron Goltz

      10

      Seguidores

      1

      Votos

      7

      Comentários

      Macros sorting
      Right now we can edit order only on the first page of macros list. Previosly we were able to sort macroses one by one, b...

      Publicado 23 de jul. de 2024 · Tommy

      6

      Seguidores

      4

      Votos

      5

      Comentários

      Why is an Agents now being asked to select a Brand/Department when resetting their password?
      Overview:  Referencing a recent update to Brands - Announcing Department Spaces – Zendesk help.  We have two departments...

      Publicado 27 de nov. de 2024 · Shona

      1

      Seguidor

      0

      Votos

      1

      Comentário