Pesquisas recentes


Sem pesquisas recentes

Zendesk AI EAP - Generative AI


This feature was released on March 6, 2024, and its EAP has ended. See Using generative AI to summarize and enhance tic...

Publicado 28 de abr. de 2023 · Jakub Konik

24

Seguidores

1

Votos

13

Comentários


Currently I see a limitation with using the generate a reply for articles in messaging. When an article is offered to a ...

Publicado 01 de abr. de 2024 · Tim M

12

Seguidores

23

Votos

6

Comentários


Hi Team,   I have created multiple tickets for an user , the suggested reply was displayed only for one of the ticket bu...

Publicado 04 de set. de 2024 · Chandra Sekhar Dara

0

Seguidores

1

Votos

0

Comentários


We want to use Messaging as a diversion strategy by having the Generative AI generate replies from our KB as possible so...

Publicado 09 de abr. de 2024 · Sami

7

Seguidores

1

Votos

10

Comentários


Hello, we are encountering problems giving the right answers to users who are interecting with the BOT. It often happe...

Publicado 27 de nov. de 2023 · Elisa

9

Seguidores

1

Votos

5

Comentários


Hi, I requested the EAP by filling out the form more than a month ago and I don't get an answer... how could I apply for...

Publicado 16 de jul. de 2024 · Francisca

0

Seguidores

0

Votos

0

Comentários


At the moment, generative AI in Guide appears only to support English. I understand it's in early access, but will more...

Publicado 17 de nov. de 2023 · Paul K

5

Seguidores

0

Votos

8

Comentários


Hi All, Some of our clients choose to type “yes” instead of clicking on it when the Bot asks them to confirm something. ...

Publicado 23 de abr. de 2024 · Ewa Kondratowicz

0

Seguidores

3

Votos

0

Comentários


Hi   Currently using the new EAP with the teams - the team like the summary version as this provide a good indication of...

Publicado 24 de abr. de 2024 · Vicki Horne

1

Seguidor

0

Votos

1

Comentário


Hola, estoy siguiendo los pasos de este artículo: https://support.zendesk.com/hc/en-us/articles/6942732527130-Generative...

Publicado 24 de abr. de 2024 · Marta Pons Martínez

0

Seguidores

0

Votos

0

Comentários