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Q&A - Account and billing

Ask questions and find solutions about access issues, security, payment issues, and plan changes. Please note, this is a public forum so we will be unable to discuss personal account specific questions. If you have questions related specifically to your account, please contact our Customer Support team: https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-Support

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      Help making changes to the Zendesk System
      Respondido
      Hi, Wondering if someone can help me and provide me with some key details to guide me on the right track for making the...

      Publicado 05 de jul. de 2023 · Luca Hartshorn

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      How many authenticated visitors are allowed in Suite Growth and professional(not asking aboutagent)
      Respondido
      We have our FAQs/Help page for our website that we would like to move to Zendesk. And only our platfrom users should be ...

      Publicado 23 de jun. de 2023 · Hunny Sharma

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      Assigning SSO options specific to organization
      Respondido
      Hello I have multiple organizations and each of the organization has their own Identity Provider. Therefore I have setup...

      Publicado 14 de jun. de 2023 · abhishek sen

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      Duplicate Entire Zendesk Setup
      Respondido
      Hello! My name is Patrick, owner of an eCommerce Customer Agency. Whenever I have new clients who are not Zendesk users...

      Publicado 23 de mai. de 2023 · Patrick Argao

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      Need assistance with Zendesk Suite integration
      Respondido
      Hi Zendesk Community! I hope this message finds you well. I recently started using Zendesk Suite for my business and I'...

      Publicado 25 de mai. de 2023 · Bizistech

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      Security Configuration Settings - TLS 1.2
      Respondido
      Can anyone advise where within the Zendesk Admin Center I can find the configuration showing the enforcement of TLS 1.2 ...

      Publicado 28 de jun. de 2023 · Rhonda Ward

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      Can we add 2 host names under same subdomain?
      Respondido
      Hi!I am looking to add 2 host names that can be added under the same subdomain.

      Publicado 12 de jun. de 2023 · Venkat

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      Are webhooks included when spinning up a new sandbox?
      Respondido
      I need to spin up a new sandbox for testing. We currently have 5 webhooks active in the sandbox, and I'd like to add the...

      Publicado 16 de mai. de 2023 · mfg

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      Multi Brand Host Mapping
      Respondido
      Hello- can I please confirm it is possible to have unique hosts mapped for each brand in a single multi-brand Zendesk te...

      Publicado 09 de mai. de 2023 · Paul McCabe

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      pop up to log into zendesk repeatedly
      Respondido
      For the last week or so, after our agents are logged into zendesk , we continously get pop ups to log in again when ever...

      Publicado 04 de mai. de 2023 · Michelle Jacob

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