Pesquisas recentes

Sem pesquisas recentes

Q&A - Account and billing

Ask questions and find solutions about access issues, security, payment issues, and plan changes. Please note, this is a public forum so we will be unable to discuss personal account specific questions. If you have questions related specifically to your account, please contact our Customer Support team: https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-Support

Nova publicação
Exibir tudo
    Classificar por atividade recente
      direct access to https://stratus.zendesk.com/access/jwt?jwt= without passing through configured login url
      Respondido
      I would like to enable SSO in Zendesk such that the users already authenticated in my application can access the Zendesk...

      Publicado 20 de mai. de 2022 · Magdalena Luz

      6

      Seguidores

      0

      Votos

      4

      Comentários

      Change billing info on the issued invoice
      Respondido
      Hi, I have just made payment for my annual subscription and got the invoice. However, I want adjust the Account Informa...

      Publicado 25 de fev. de 2022 · Thuy Nguyen

      4

      Seguidores

      0

      Votos

      3

      Comentários

      JWT SSO with Multiple Subdomains
      Respondido
      We currently use JWT SSO for our system and we are looking at moving to a subdomain per customer on our end ie (example1...

      Publicado 24 de fev. de 2022 · Sam Bristow

      3

      Seguidores

      0

      Votos

      1

      Comentário

      Disable 3rd party cookie requirement globally: status update?
      Respondido
      What is the status of the topic David Gordon's April 21, 2017, post, "Disable 3rd party cookie requirement globally"?  T...

      Publicado 17 de fev. de 2022 · Phil Mocek

      4

      Seguidores

      3

      Votos

      2

      Comentários

      Normal Zendesk Logins For Team Members with JWT SSO
      Respondido
      I want to have JWT SSO for my end users and require normal Zendesk login for my team members.  I know I can configure th...

      Publicado 14 de fev. de 2022 · Patrick Mann

      2

      Seguidores

      2

      Votos

      2

      Comentários

      How to implement Single Sign On with a Radius Server
      Respondido
      Hello,Currently using a Radius Server, I would like to implement SSO for my end user (Zendesk being used as internal sup...

      Publicado 10 de fev. de 2022 · Renaud Croix

      2

      Seguidores

      0

      Votos

      1

      Comentário

      Sandbox option in Professionals Account;
      Respondido
      Hi, I would like to test our Answer Bot in a test environment prior to publishing it. We have a Professionals account ...

      Publicado 09 de fev. de 2022 · Liron Lalkin

      2

      Seguidores

      0

      Votos

      1

      Comentário

      Toggling between products in Zendesk
      Respondido
      Quick question. So lets say a client has three Zendesk products: Support, Chat, and Guide. How would navigating these th...

      Publicado 08 de fev. de 2022 · Theo Braden

      2

      Seguidores

      0

      Votos

      3

      Comentários

      Zendesk SSO with Active Directory
      Respondido
      we passed window basic authentication with classic_asp_jwt_with_ad.asp script . but return back error message like : h...

      Publicado 15 de dez. de 2021 · winton wang

      2

      Seguidores

      0

      Votos

      1

      Comentário

      Enable data exporting
      Respondido
      Can you please enable data exporting for:  https://inesta.zendesk.com/

      Publicado 14 de dez. de 2021 · Roel Veldhuizen

      3

      Seguidores

      0

      Votos

      1

      Comentário