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Zendesk Support EAP - Triggers on Custom Objects
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Use this community forum We'd like to keep feedback as social and collaborative as possible, so we invite you to follow ...
Publicado 23 de out. de 2023 · Shishir Sharma
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This EAP is still in development but we are taking sign ups ahead of the release date. There are a few requirements to ...
Publicado 23 de out. de 2023 · Shishir Sharma
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The triggers on custom objects EAP allows you to create and execute triggers based on your own data, all within the Zend...
Publicado 23 de out. de 2023 · Shishir Sharma
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I'm looking to create a field on an object that counts the number of times the customer has used a product. I'd like th...
Publicado 15 de nov. de 2023 · Dan Cooper
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Is there a URL or a URL method I can use for a 3rd party contact center that will pop a new ticket window? I can trigg...
Publicado 10 de abr. de 2024 · Michael Leger
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Hi, I was testing this new functionality for object creation (as that's what I need right now) and it works well. Altho...
Publicado 09 de nov. de 2023 · Lydia C
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Good afternoon. I would like to know if there is any way to create conditions for fields linked to custom objects. Exa...
Publicado 30 de jan. de 2024 · Renato Fiorezze Silva
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Hi, I want to check the requester's email in a trigger. For example if abc@xyz.com sends an email to my email channel n...
Publicado 08 de dez. de 2023 · Atul Upadhyay
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I'm trying to set an object trigger condition against a date field on the object and the Is within the previous/next opt...
Publicado 14 de nov. de 2023 · Dan Cooper
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