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Zendesk Support Beta - Modernized Conversational Experience
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In all your articles regarding the MCE - the message boxes have rounded edges, ours are square. I would post an image ...
Publicado 09 de mai. de 2024 · Darren Bell
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Sometimes when on a messaging chat with a client, an agent sees our Zendesk bot message as sent by the client: or here ...
Publicado 09 de mai. de 2024 · Viachaslau
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I'm not sure if this applies to the non-MCE experience since I don't have that view any longer, but I noticed an inconsi...
Publicado 02 de mai. de 2024 · DS RF
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To learn more about the Modernized Conversational Experience, see this article:Announcing a modernized conversational ex...
Publicado 25 de mar. de 2024 · Lisa Kelly
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Translation issue in MCE
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Hi! We noticed an issue with translation in MCE. Agents' messages are not being translated in the agent interface. Ple...
Publicado 26 de mar. de 2024 · V*** S***
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Automatic translations for the Bot
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I have raised this as a ticket with Zendesk but posting here as well in case anyone else is experiencing the same issue....
Publicado 28 de mar. de 2024 · Amelia
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Since the beta has gone live, we've noticed that the green tick we used to have next to an authenticated end user is no ...
Publicado 04 de abr. de 2024 · Kurt Booth-Williams
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