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Q&A - Apps and integrations

Ask your questions, engage in discussion, and find solutions related to Zendesk Support apps, targets, and webhooks.

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      Zendesk mobile app keeps logging me out
      Hi, Since the last Zendesk app mobile update to 2.15.0 and IOS 15 - the Zendesk app keeps logging me out . I'm using S...

      Publicado 21 de set. de 2021 · Lior Samuel

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      Zendesk to Salesforce Integration Error
      Respondido
      I’m currently trying to set up the Zendesk to salesforce integration and I've run into a problem. I followed the guide S...

      Publicado 07 de out. de 2021 · James Irwin

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      Zendesk App installation setttings dropdown feature
      Respondido
      Hi Team,   We are making some enhancements to our app and have few clarifications.  We want to introduce a new parame...

      Publicado 06 de out. de 2021 · Nandita Sudalagunta

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      Segment with Zendesk Help
      Respondido
      Hey everyone!Im new to Zendesk and just tried hooking up Segment. Everything appeared to be good but I am noticing when ...

      Publicado 05 de out. de 2021 · Josh Lopez

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      Synch Zendesk to Outlook
      Respondido
      Hi Team Zendesk, Can you help me for synch reply ticket from Zendesk  to Outlook. Root cause I have Outlook email and ...

      Publicado 04 de out. de 2021 · Bimo Sulistyo Putro

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      Alerts to Kind of Files?
      Respondido
      Has anyone written something to set up a slack notification if a ticket has an attachment in a specific format? For exam...

      Publicado 01 de out. de 2021 · CJ Johnson

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      Using Zendesk with External Supportticket-Systems
      Respondido
      Dear Support, We are using Zendesk as a Support Ticket system, but what we see is that when we want to communicate with...

      Publicado 01 de out. de 2021 · Frank Biermans

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      Shopify and Zendesk Custom Forms
      Respondido
      Hi,   We have Shopify and Zendesk integration for support. What we also want is that on our website we have contact us...

      Publicado 30 de set. de 2021 · Pravin Uttarwar

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      Button to autocreate a ticket with certain fields set
      Respondido
      Hi, i used to work with Oracle Service Cloud as a PO and there I was able to fully change agents workscreens, workflows...

      Publicado 30 de set. de 2021 · R Abuella

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      Need comment from Jira Software tickets to update on Zendesk Service ticket
      Respondido
      We have a strong need to have Internal Jira Software tickets comment to up date to Zendesk Service Ticket.  When they up...

      Publicado 16 de set. de 2021 · Trena Norcia

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