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Q&A - Apps and integrations

Ask your questions, engage in discussion, and find solutions related to Zendesk Support apps, targets, and webhooks.

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      Getting error "Zendesk failed to initialize."
      While trying to initialize the SDK in React native I am able to run it properly in iOS platform but in Android I am gett...

      Publicado 12 de abr. de 2024 · Ashish Kumar

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      How to improve app ranking in Zendesk marketplace
      Hi, we published our sales/service automation tool with generative AI into Zendesk marketplace couple months ago. Howeve...

      Publicado 10 de abr. de 2024 · Lee

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      How to launch an application via trigger?
      Hello. I have an application that will be uploaded to Zendesk. My question is - how to make a trigger - that will run th...

      Publicado 02 de abr. de 2024 · Arotar

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      Instagram Integration - Instagram Loading Picture Issue in Chat
      Hi Team,   Regarding the Image display issue which I have reported earlier. Here are our findings from our developer.   ...

      Publicado 04 de abr. de 2024 · nandini w

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      Is there a free app that can replace Cancel Ticket Submit?
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      We have found the "Cancel Ticket Submit" app useful for its ability to review the submitted content/attachments again in...

      Publicado 27 de mar. de 2024 · 蘇詩婷

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      Slack Notifications Direct to Assigned Agent?
      Respondido
      Hello,   We recently moved from Zoom Chat to Slack. We had built a customer integration with Make.com that works like th...

      Publicado 28 de mar. de 2024 · Daniel Rafeedie

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      Agent Workspace Apps Pinned
      IssueThe new sidebar app is great, but not allowing a specific app (third-party specifically) to be pinned as "open" on ...

      Publicado 18 de mar. de 2024 · Ginni Stanton

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      Has anyone integrated Zendesk with Flutter ?
      I'm currently developing a Flutter app. Since Zendesk doesn't have package made for Flutter, I'm doing custom implementa...

      Publicado 24 de jan. de 2024 · Tej Bikram Karki

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      서버 상의 이용자 총합 또는 특정 숫자를 Zendesk 의 Explore 의 대시보드에 연동 하고싶어요.
      어떻게 할 수 있을까요? 예를 들어 현재 저희 서버에 이용자가 85000명이다. 이러한 숫자를 Explore의 대시보드에 넣고 ,이걸 기반으로 해서, 이용자당 몇개의 문의가 인입된다 뭐 이런걸 보고 싶습니다. 

      Publicado 14 de mar. de 2024 · Ninininyo

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      Integration with Discord
      We are currently using the integration with Discord to create tickets. Is there a way to setup auto response that update...

      Publicado 12 de mar. de 2024 · Kylene Carpenter

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