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Developer - Platform (Sunshine)

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about custom objects, sunshine profiles and events.

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      哪个API 接口能获取排队相关信息吗？
      在用Sunshine 开发时，排队的相关信息那只API能获取到如下信息: 排队信息: 1. 实时排队⼈数 2. 预计等待时间 3. 排队进度更新   排队管理: 1. 移除排队⽤⼾

      Publicado 05 de mar. de 2025 · Tian Jiang

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      Sunshine Conversations - Button presses not appearing
      Hi all,   We recently switched to Zendesk Messaging from socket-based Zendesk Chat for a better experience but at the mo...

      Publicado 04 de out. de 2024 · Naufal Setiawan

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      Sunshine > Legacy Relationship Records > Query by target
      Im using the Custom Data > Legacy Relationship Records objects for a variety of applications, both internal and external...

      Publicado 13 de mar. de 2024 · Jacob Bordelon

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      Unable to login to sunshine
      Whenever i try to login to sunshine it is showing me page 404

      Publicado 28 de set. de 2024 · Pratham Modi

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      Issue querying a whatsapp integration via API
      Hello,   As part of the development of our product I need to query existing integrations from a Sunshine Conversations a...

      Publicado 30 de mai. de 2024 · Roberto Fasciolo

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      I'd like to add paging processing to the category list
      I'd like to add paging processing to the category list, but I'd like to proceed with 10 pages, so can you tell me the ex...

      Publicado 14 de mai. de 2024 · 김조은

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      Instagram Integration
      I have successfully integrated around 15 Instagram account through smooch.io with our application.   Out of which only 2...

      Publicado 04 de abr. de 2024 · nandini w

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      Fetching ticketId from Sunshine Conversation API
      How do I get the Zendesk ticketId from the Sunshine Conversation APIs ? 

      Publicado 01 de abr. de 2024 · Ira Sinha

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      Sunshine Conversations - Tying to a Support Ticket
      Our team is working on a custom conversation app for persistent chats with users using Sunshine Conversations. It's uncl...

      Publicado 14 de fev. de 2024 · PAUL STRAUSS

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      Upload a file to domain.zendesk.com
      Hello community, we need to upload a json file to the root of the our zendesk site. Using the CMS manager we can upload...

      Publicado 18 de jan. de 2024 · Robert Vera

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