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Zendesk EAP - New Article Editor in Guide


Say I have an article with two tables in it. I add a row to Table A, but don't touch Table B. This causes 2 issues: &nbs...

Publicado 10 de out. de 2024 · Roxanne Meuse

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We are currently testing the new article editor in guide. One of the concerns I have is there is AI summaries tied into ...

Publicado 17 de out. de 2024 · Shana Blackstone

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When I embed videos in my articles, all I see is a blank box on the article editor page.    I have to preview the draft ...

Publicado 09 de out. de 2024 · Abby Olorunnife

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Image borders
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When I'm adding photos to an article I want to easily add a basic border So that the images stand out, even if the backg...

Publicado 09 de out. de 2024 · Nikki Goodson

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Table broking
Respondido
Hi,   It seems that new updates added work. After updating the editor all the tables that were not made by standard mean...

Publicado 20 de ago. de 2024 · Tobias Hermanns

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When creating a Note Highlight under an ordered list item, the editor is adding a space that creates a line height that ...

Publicado 21 de out. de 2024 · Kaidan Cole

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When attempting to edit one particular article containing a large content block, the page freezes or times out and won’t...

Publicado 16 de out. de 2024 · Erin McGarry

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When a numbered list has steps within steps or “nested” lists, the editor uses the following hierarchy: Numbered > Lette...

Publicado 10 de out. de 2024 · Roxanne Meuse

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Content blocks now show up as a element in the HTML editor. However, the content-block must be a top-level element...

Publicado 10 de out. de 2024 · Roxanne Meuse

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Our Zendesk theme allows us to create tabs and toggles using
    lists with a particular class. Each
  • is an individ...

Publicado 10 de out. de 2024 · Roxanne Meuse

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