Chellie Esters
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Atividade recente por Chellie Esters-
@joebertoncin: That's odd because it showed up in publish for me. I found this article that states the border tag is depreciated. Maybe browsers are quietly updating code to get rid of them? The sa...
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@joebertoncin what code are you using for borders? (Edit: you updated your post with your code after I posted this, so I see it now.) Try this: <img style="border: 2px solid #b3b3b3;" src="/hc/en-u...
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@MarkJohnson thanks for that info. Now that you've mentioned it, I do recall 'name' being identified as a depreciated HTML tag, which is what prompted me to research 'id' instead (months ago). Ther...
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@MarkJohnson when did you realize the 'name' attribute stopped working? I have tried using 'id' instead but because I use bootstrap popover links 'id' tags do not work properly.
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I had our product development team build our Help Center using custom code and APIs to give the 'illusion' of multiple levels, so the information can be segmented the way I needed. Unfortunately, t...
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@Greg Sohl, I ended up hand-coding the help center to death to create the illusion of sub-sections. I work for a software company so I had the means to do so, but it's not a solution. Please let us...
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Hi Christian, Thank you very much for the clarification! I think this gives the ZD community some confidence that this is being seriously explored. Zendesk's customers have a need to build knowle...
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I vote for open brain surgery. Reviewing earlier replies from @Christian Colding: "So we need to rethink how knowledge is organized in Help Center and perhaps look into building a taxonomy-based ...
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Hi Christian, I work in a software company, so I definitely understand that product development takes time, sometimes years. Where this falls short for me (and I think for others as well) is if th...
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Ah! Now I understand! Thanks so much! I think that would be very helpful! :)