Stephen Belleau
-
Atividade total728
-
Última atividade
-
Membro desde
-
Seguindo0 usuário
-
Seguido por4 usuários
-
Votos477
-
Assinaturas167
Visão geral da atividade
Atividade mais recente por Stephen Belleau-
Stephen Belleau comentou,
Adding screenshots because I feel like I was too wordy :P Initial report: Then this is the Top/bottom change I made: And the result is we only get the top result: Note that this top resu...
-
Stephen Belleau comentou,
I think Kerry isn't just looking for bad-to-good ratings though. We want to report on the latest satisfaction rating regardless of how many times it may have changed (bad to good should only count ...
-
Stephen Belleau comentou,
Interesting! Are you using D_COUNT instead of COUNT on this metric? D_COUNT should only return the ticket once but I think it's expected that COUNT will still count it twice.
-
Stephen Belleau comentou,
Hey Kerry Charlton! I've been working through a similar problem myself. I expect it's counting those updates twice if you're returning Update ID, but if you want it to only count once, try returnin...
-
Stephen Belleau comentou,
Hey Joel Mayer ! I thought I'd chime in because I have a similar issue and an open ticket with Zendesk support. It looks like there may be an issue with calculating custom attributes that contain a...
-
Stephen Belleau comentou,
Agreed! This would be really helpful.
-
Stephen Belleau comentou,
Melissa Decker - admittedly I never used tab, but am finding that I can still use keyboard to search, use up/down arrows to select or move through search results, and then enter to apply the macro.
-
Stephen Belleau comentou,
In my mind, Jonathan DOES wear a cape. Legend. :D
-
Stephen Belleau criou uma publicação,
Bug with "Updater Role" attribute
In Insights, I have a # Public Comments report that has a filter for "Updater Role = Agent". It returns data for users who were an Agent at the time of their public comment, even if they are no lon...
-
Stephen Belleau comentou,
Ran into this issue today as well. Though there may be workarounds in some cases, it seems to be a pretty clear bug with the "Updater Role" attribute. Can someone from Product chime in on this?