Mark Lee
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Mark Lee comentou,
"Thanks for clarifying. I'm digging into this and will be back with an answer for you later today." January 11, 2018 Do you have an answer on this one Nicole? Please update.
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Mark Lee comentou,
"It's a feature not a bug" 😕
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Mark Lee criou uma publicação,
Auto Logout from Talk (Agent forgets to logoff at end of shift)
In instances where agents forget to log off from Talk at the end of shift, calls will continue to route to them even with their computer shutdown. It may be many hours and missed calls later before...