Erin Cochran
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Atividade mais recente por Erin Cochran-
Erin Cochran comentou,
Hi there! My data analyst buddy and I were comparing the number of KB views in the ZD analytics dashboard to the number of views collected by our Snowplow instance. We have some filters applied in ...
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Erin Cochran comentou,
There is a report for this, but I don't find it to be incredibly helpful. If you have a Professional or Enterprise plan, you can go to the ZD Analytics dashboard (click the bar graph icon in the lo...
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Erin Cochran comentou,
@Primoz Cigler - this is fantastic! Like several of the others have said, I would absolutely love a tutorial. This would be extremely helpful for me and my company as a lot of documentation needs t...
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Erin Cochran comentou,
I understand the time and money that goes into new development, especially for something as big as this allegedly is, but I agree with Chellie. I'm starting to look at other help desk solutions bec...
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Erin Cochran comentou,
This feature also gets my vote. While I definitely understand and appreciate the wish for simplicity on Zendesk's behalf, I really think this feature is needed. My company is going from one product...