Laura Hippert
Zendesk Tier 2 Customer Advocate
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Atividade total184
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Atividade mais recente por Laura Hippert-
Laura Hippert comentou,
Hi Jay Clementson- Sorry for a delay in reply here! In the Activity Overview report, you can actually filter by a timeframe and see what kind of communication has occurred with you users. (Not just...
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Laura Hippert comentou,
Glad to hear you are all set there, Jay! Laura Hippert | Zendesk Sell Specialist | Senior Customer Advocate Visit our Support Center Call us at +1 888-670-4887 (press 1 for Zendesk Sell), Mon-Fri,...
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Laura Hippert comentou,
Hi Jay, When working with the Activity Overview Report, the time parameter can be set to whatever you like!
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Laura Hippert comentou,
Hi Chase - I would definitely recommend posting your feedback on our existing reporitng abilities on products in our Community: https://support.zendesk.com/hc/en-us/community/topics/360003042793-Fe...
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Laura Hippert comentou,
Hi Rodger! While the full account export will just export everything - you might be able to export a Smart List with any filter you like applied, to achieve what you are looking for. I would take...
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Laura Hippert comentou,
Hi Rodger, You are correct that at this time, the Days since last communication field does not factor in communication with the Support team, this would only be communication within Sell. You can r...
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Laura Hippert comentou,
Hi Ryo! I would definitely take a look at the article: Adding stages to your sales pipeline, but ultimately, yes you could add a new stage. While the default stages Won, Unqualified, and Lost, can...
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Laura Hippert comentou,
Hola Facundo, Mi nombre es Laura y soy del equipo de soporte de Zendesk Sell. ¡Me comuniqué con un ticket para ayudarlo más!
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Laura Hippert comentou,
Hi Nick, Thanks for your feature request! We will make sure that the product team sees your input - this would be a great feature to see in Zendesk Sell. Regards,
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Laura Hippert comentou,
Hi Usman! While we (and third parties) are constantly adding new integrations, we do not currently have an integration built for WordPress. You can see all of the available integrations here:https:...