Laura Hippert

1. Sell
2. ...
3. Importing and exporting in Sell
4. Exporting data from Zendesk Sell

Hi Rodger! While the full account export will just export everything - you might be able to export a Smart List with any filter you like applied, to achieve what you are looking for. I would take...

• Visualizar comentário
• Laura Hippert
• Criado 8 de fevereiro de 2021 17:29
• 0 voto

1. Comunidade
2. Feedback on Sell
3. Sell: Days Since Last Communication Should Reset with Support Communication

Hi Rodger, You are correct that at this time, the Days since last communication field does not factor in communication with the Support team, this would only be communication within Sell. You can r...

• Visualizar comentário
• Laura Hippert
• Criado 4 de fevereiro de 2021 21:26
• 0 voto

1. Sell
2. ...
3. Sell basics
4. Reflecting your sales processes in Zendesk Sell

Hi Ryo!  I would definitely take a look at the article: Adding stages to your sales pipeline, but ultimately, yes you could add a new stage. While the default stages Won, Unqualified, and Lost, can...

• Visualizar comentário
• Laura Hippert
• Criado 3 de fevereiro de 2021 22:13
• 0 voto

1. Comunidade
2. Sell Q&A
3. No puedo cancelar el servicio

Hola Facundo, Mi nombre es Laura y soy del equipo de soporte de Zendesk Sell. ¡Me comuniqué con un ticket para ayudarlo más!

• Visualizar comentário
• Laura Hippert
• Criado 2 de fevereiro de 2021 15:43
• 0 voto

1. Comunidade
2. Sell Q&A
3. Attaching images inline to Notes or Emails in Sell

Hi Nick, Thanks for your feature request! We will make sure that the product team sees your input - this would be a great feature to see in Zendesk Sell.  Regards,

• Visualizar comentário
• Laura Hippert
• Criado 24 de setembro de 2020 15:52
• 1 voto

1. Sell
2. ...
3. Working with leads and contacts
4. Setting up and publishing the lead capture form

Hi Usman! While we (and third parties) are constantly adding new integrations, we do not currently have an integration built for WordPress. You can see all of the available integrations here:https:...

• Visualizar comentário
• Laura Hippert
• Criado 20 de julho de 2020 17:54
• 1 voto

1. Sell
2. ...
3. Configuring your account
4. Setting up and using smart links in Sell

Hi Nick, You can use our API to get additional details about custom fields, including ID. Here is a link to our API documentation on custom fields: https://developers.getbase.com/docs/rest/referen...

• Visualizar comentário
• Laura Hippert
• Criado 14 de maio de 2020 19:07
• 1 voto

1. Sell
2. ...
3. Using Zapier integrations with Sell
4. Using Zapier with Sell

Hi Ranya! There are some fields that pull in a corresponding ID instead of a name value. I would recommend creating a Zapier lookup table (which can be done by adding a formatter step to your Zap)...

• Visualizar comentário
• Laura Hippert
• Criado 13 de maio de 2020 15:30
• 0 voto

1. Sell
2. ...
3. Using Zapier integrations with Sell
4. Using Zapier with Sell

Hi HigherMe Admin - I have created a ticket with Advocacy and will respond to you from there!

• Visualizar comentário
• Laura Hippert
• Criado 20 de abril de 2020 19:13
• 0 voto

1. Sell
2. ...
3. Working with leads and contacts
4. Merging leads or contacts

Hi Craig!  While there are no plans to have a feature that will allow you to merge a Lead with a Contact, the workaround would be to convert your existing Lead to a Contact and you can then merge t...

• Visualizar comentário
• Laura Hippert
• Criado 5 de fevereiro de 2020 14:15
• 0 voto