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mglinski

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    mglinski comentou,

    Hi, Nicole. After researching the question a bit, I pinged ZD Support. The reply:  "Unfortunately, the feature you are requesting is unavailable natively in Zendesk. The drop down to choose to foll...

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    mglinski criou uma publicação,

    Customize subscribe helper?

    The subscribe helper, which enables users to follow a sections, displays a Follow button, which has drop-down options for following new articles OR new articles with comments. On my site, we have d...

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    mglinski comentou,

    Hi, Ray. Thanks for replying. Yeah, I did come across that article, and I plan to test that as soon as I'm done context-switching to another priority :-) Cheers!

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    mglinski criou uma publicação,

    Google Analytics cross-domain tracking

    I'm trying to determine if Zendesk supports the use of Google Analytics cross-domain tracking. We've started using GA to track page views. So far, I haven't found anything in Zendesk support to ind...