Ariane Frances dela Cruz
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Atividade mais recente por Ariane Frances dela Cruz-
Ariane Frances dela Cruz comentou,
Hi Zak, So we can further check on this, I'll create a ticket for you kindly expect an email shortly.
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Ariane Frances dela Cruz criou um artigo,
O Zendesk oferece suporte à migração do número do WhatsApp?
Pergunta Estou tentando migrar nosso número do WhatsApp de uma plataforma diferente para o Zendesk. Isso é possível? Resposta Se você for o proprietário da conta do WhatsApp Business, pode removê-l...
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Ariane Frances dela Cruz comentou,
Hi System Admin, When the Trigger for Social Messaging CSAT is fired, the "Request messaging rating" action will automatically change the Satisfaction to "Offered". Since the default CSAT automati...
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Ariane Frances dela Cruz comentou,
Hi Zidane, The survey answer and questions are localised into the user’s location data here’s a reference article for that The end user experience. You can check and change the visitor’s language i...
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Ariane Frances dela Cruz comentou,
Hi Daniel, I'm afraid it's not possible to customised the error message. There's a similar discussion on this community post here https://support.zendesk.com/hc/en-us/community/posts/4408860791834....
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Ariane Frances dela Cruz comentou,
Hi Jacek, I'd like to dig deeper into this behaviour and I'll be creating a ticket for you, please expect an email shortly.
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Ariane Frances dela Cruz comentou,
Hi Lauren, I'd like to dig deeper into the behaviour that your end-user is experiencing. I'll create a ticket for you, please expect an email shortly.
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Ariane Frances dela Cruz comentou,
Hello Fabien, If all your users are already authenticated in the Help Center, there’s no need to log in again to see the articles. Once they log into the Help Center, they will see all restricted ...
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Ariane Frances dela Cruz comentou,
Hello Bernardo, I'd like to look further into this, I'll be creating a ticket for you, kindly expect an email shortly.
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Ariane Frances dela Cruz comentou,
Hey Thom, You can look into our Help Center Templating API for User Object on this link https://developer.zendesk.com/apps/docs/help-center-templates/objects.html#user-object. The doc collection c...