Ariane Frances dela Cruz
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Atividade recente por Ariane Frances dela Cruz-
Hi System Admin, When the Trigger for Social Messaging CSAT is fired, the "Request messaging rating" action will automatically change the Satisfaction to "Offered". Since the default CSAT automati...
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Hi Zidane, The survey answer and questions are localised into the user’s location data here’s a reference article for that The end user experience. You can check and change the visitor’s language i...
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Hi Daniel, I'm afraid it's not possible to customised the error message. There's a similar discussion on this community post here https://support.zendesk.com/hc/en-us/community/posts/4408860791834....
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Hi Jacek, I'd like to dig deeper into this behaviour and I'll be creating a ticket for you, please expect an email shortly.
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Hi Lauren, I'd like to dig deeper into the behaviour that your end-user is experiencing. I'll create a ticket for you, please expect an email shortly.
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Hello Fabien, If all your users are already authenticated in the Help Center, there’s no need to log in again to see the articles. Once they log into the Help Center, they will see all restricted ...
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Hello Bernardo, I'd like to look further into this, I'll be creating a ticket for you, kindly expect an email shortly.
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Hi R, I wish I had better news however this feature is currently not available in Zendesk Talk. Aside from the method you have mentioned, You can only mute the incoming call notification on your d...
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Hi Gwyn, I would love to further check this for you. I’ll be opening a ticket for this concern and please expected an email shortly.
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Hey Thom, You can look into our Help Center Templating API for User Object on this link https://developer.zendesk.com/apps/docs/help-center-templates/objects.html#user-object. The doc collection c...