Austin Killey
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Austin Killey comentou,
Comentário oficial Hey everyone, many MANY apologies here as it's definitely been way too long for this great question and its comments to go unanswered by us. Mark Powell, thanks so much for calling out those head...
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Austin Killey comentou,
Hey there James, For the quickest and easiest option that you could do in-house, I have to agree with Dave on making your entire signature as a single linkable image - definitely the most accessibl...
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Austin Killey comentou,
Luke Alexander and Anton Olenev, thank you both for reaching out: Luke - that's some super solid context, and I do have to agree on the use cases here being super important for multilingual agent s...
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Austin Killey comentou,
Dean Kongslie - that's awesome! Good catch on the line breaks throwing off the Liquid output. Really good question as well: With that IF condition, we'd be evaluating whether or not there's any val...
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Austin Killey comentou,
Hey there Dean Kongslie! Super solid chunk of Liquid there - thanks so much for sharing. The syntax & formatting seems solid so far from what I can see.. With the trigger firing, do you happen to...
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Austin Killey comentou,
Hey there I. Smit, Great question, and actually yes! You and I won't have the same option being presented in the ticket form page like we would when copying agent conditions to end-users, but we ca...
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Austin Killey comentou,
Hey there Kulin Joshi, Thanks so much for the heads up with that target error. We'll have a good number of possibilities for what might be causing that: I'll open up a ticket on your behalf and we...
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Austin Killey comentou,
Great question Anita Rajkumar: Ticket field descriptions natively won't be able to support href link usage, but you could absolutely achieve this with some custom Javascript code embedded into your...
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Austin Killey comentou,
Thanks for reaching out, @.... Confirming with the team: That extra line break is an unintended behavior happening cosmetically in the agent interface while Agent Workspace is enabled, returning to...
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Austin Killey comentou,
Hey there @...! I'd be happy to take a look with you with that payload. A few different things standing out from what I can see: I'm assuming that the secure_group_id string is something you've a...