Benjamin Kirsch
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Atividade mais recente por Benjamin Kirsch-
Benjamin Kirsch comentou,
Hey all, thanks for engaging on this thread and providing feedback on this product area. We have logged this feedback for our backlog but we are focused on features to surface outbound email bounce...
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Benjamin Kirsch comentou,
Hey all, thanks for engaging on this thread and providing feedback on this product area. We have logged this feedback for our backlog but do not currently have plans to implement this into our road...
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Benjamin Kirsch comentou,
Hey all, thanks for engaging on this thread and providing feedback on this product area. We have logged this feedback for our backlog but do not currently have plans to implement this into our road...
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Benjamin Kirsch comentou,
Hey all, thanks for engaging on this thread and providing feedback on this product area. We have logged this feedback for our backlog but do not currently have plans to implement this into our road...
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Benjamin Kirsch comentou,
Hi Fallon, yep, that is correct. For customers that had reached out with exception requests, this product limit will not roll out. For customers that did not reach out with an exception request, ...
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Benjamin Kirsch comentou,
Hi all, reaching out to let everyone know that we have re-evaluated this new limit based on customer feedback and will be rolling back the introduction of the 365 day limit on the amount of time Ze...
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Benjamin Kirsch comentou,
Comentário oficial Hi all, thank you for your continued feedback on this feature request. Wanted to let everyone know that this project, in which we will focus on surfacing email delivery information in Support, has...
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Benjamin Kirsch comentou,
Hi Benjamin, this change has not been rolled out yet. If you are experiencing an issue with View Original Email, please open a ticket with our Support team for us to investigate.
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Benjamin Kirsch comentou,
Hi Fallon, I appreciate the background here and why View Original Email is important to your company. As a next step, can you please open a ticket with us in Support to continue the discussion int...
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Benjamin Kirsch comentou,
Hi all, I appreciate the comments and feedback! This change is being made to allow us to make Support a more scalable and sustainable product as Zendesk continues to grow. View Original Email is u...