Brett Bowser
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Brett Bowser comentou,
Huge shoutout to Crawford Philleo, [FR] Florent, Brandon Tidd, Heather Rommel, and Edward Teach for sharing these amazing best practices and tips.
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Brett Bowser criou uma publicação,
Top Tips of 2022
2022 was a big year here at Zendesk! We built new things, enhanced current things, and announced even more innovations to come. And with all of this news, it is time to share some of our top tips w...
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Brett Bowser comentou,
Hey Kris,This most likely keeps reverting back because of how the users name is configured in your Active Directory. Each time an agent logs in their profile will sync with your active directory an...
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Brett Bowser comentou,
Hey Anna,Thanks for bringing this to our attention and I do apologize for any inconvenience this has caused you! I tracked down the ticket you have open with our Finance team and they are looking i...
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Brett Bowser comentou,
Hey Anton, Looks like that article is no longer available. You'll want to navigate to our Guide Theme settings and edit your theme code to remove the following code as shown in the screenshot below...
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Brett Bowser comentou,
Hey Tom, It looks like you have a ticket open with our Customer Care team related to this issue. They will continue troubleshooting with you to see why this issue is occurring on your account. Than...
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Brett Bowser comentou,
Hey Graham,I've been informed that the code has now been attached to this article. Thanks again for bringing this to our attention!
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Brett Bowser comentou,
Hey Mistyamber, You'll want to follow this announcement page which will then send you email notifications when we have updates to share : ) Hope this helps!
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Brett Bowser comentou,
Hey Craig, Sorry you haven't heard back from us! I've created a ticket on your behalf so our Customer Care team can follow up with you regarding your account cancellation. You should receive an ema...
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Brett Bowser comentou,
Hey Von,As Lou mentioned, it would be best to check the events of your tickets to see what email notification is being sent out. It sounds like maybe your notification trigger is missing the approp...