Caroline Kello
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Atividade mais recente por Caroline Kello-
Caroline Kello comentou,
Hey Denise, Access log is API only right now. Would you prefer having some kind of UI for Access log? Agent sign in events is in the Audit log, but not sign out events.
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Caroline Kello comentou,
Thanks, Amie! Some answers: 1. Forgot to follow up on Light Agents but confirmed that their activity is included. The only activity that's specifically excluded is end users. 2. We'll have support...
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Caroline Kello comentou,
Hi Heather, Views should already be available to filter by (screenshot from my test account below). Does it not show for you? Even if you type in the word "view" in the Type dropdown?
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Caroline Kello comentou,
Hey Kez, thanks for your patience! Closing the loop here as you responded to my invitation email already.
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Caroline Kello comentou,
Hey folks, I'm Caroline - one of the PMs at Zendesk working in the Trust and Safety group 👋 Thanks for raising this topic and for all the feedback that you've left. I agree that there's probably tw...
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Caroline Kello criou um artigo,
Insights do evento de mesa redonda com a Gerência de Produto sobre permissões e registro de auditoria - julho de 23
Em 27 de julho, a Comunidade Zendesk sediou nossa mais recente mesa redonda, na qual a equipe de produto se conectou com os membros da comunidade para ouvir e responder ao feedback sobre permissões...
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Caroline Kello comentou,
👋 I believe we're able to handle a fairly large number of SSO options, let us know if you run into any issues while setting things up.
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Caroline Kello criou um artigo,
Anúncio de aprimoramentos do single sign-on (SSO)
Data do anúncio Início da implementação Fim da implementação 31 de julho de 2023 31 de julho de 2023 7 de agosto de 2023 No início deste ano, anunciamos que o Zendesk agora oferece a flexib...
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Caroline Kello comentou,
Hello everyone! We appreciate your feedback on this topic and would love to hear more directly from you live. Please join us on July 27 at 11AM CDT for our PM Roundtable on Permissions and Audit lo...
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Caroline Kello comentou,
Hello everyone! We appreciate your feedback on this topic and would love to hear more directly from you live. Please join us on July 27 at 11AM CDT for our PM Roundtable on Permissions and Audit lo...